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Shop Policy

Customer Care

At DJ Bags by Mid8 & djbags.co.uk, we take customer care very seriously and we are dedicated to providing exceptional customer service. We believe that providing excellent customer service is just as important as delivering a high-quality product and our team is always available to assist you with any questions or concerns you may have. 

 

We believe that our customers are our most valuable asset and your satisfaction is our top priority. We take great pride in delivering a product that not only looks great but also provides outstanding protection for your equipment. We are always looking for ways to improve our products and your feedback is always welcome.

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The bags are designed to protect from bumps and scrapes, some moisture and dust and are convenience products to enable you to carry your product only. Whether they are padded are not they are not guaranteed to protect from from falls or drops, inside or outside of any warranty period -  although they are tested extensively and have been proven to offer protection outside of these situations. Anything needs to be held with more than one lifting point - when lifting with shoulder straps you should also hold at least one other fixed handle and anything else you should always lift with two handles and your equipment needs to be separately insured for accidental damages. We can't prove that the items were not damaged before they went into the bag, or exactly what occurred to cause the damages so this is not something we can pass on to another party like an insurance company or the manufacturer and not something we can be held liable for.

 

Thank you for choosing djbags.co.uk and DJ Bags by MiD8 for your DJ bag & case needs.

Privacy & Safety

At djbags.co.uk, we take your privacy and safety seriously. We understand your concerns about providing your personal information and want to assure you that we value your privacy and take all necessary measures to protect it. We guarantee that all of your personal and payment details will be kept secure and confidential. 

 

Additionally, we take client safety very seriously and strive to provide you with the safest possible shopping experience. If you have any questions about our Privacy Policy or any other concerns, please don't hesitate to contact us.

 

We only use your personal information to complete your order and provide you with the best customer service possible. We encourage you to take a moment to read our Privacy Policy and contact us if you have any questions or concerns.

Wholesale Inquiries

At djbags.co.uk, we welcome all wholesale inquiries for our individually designed & handmade in the UK DJ bags by MiD8. No order is too small or too large for us to handle, and we are more than happy to provide you with a custom quotation based on your personal requirements. Please reach out to us at sale@djbags.co.uk to learn more about our wholesale options.

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Clear Pay

-Apple Pay

-Google Pay

- Offline Payments

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